Reduce churn on autopilot
Churn.io helps SaaS and subscription businesses reduce churn and recover lost revenue at the moment customers try to cancel.
Subscription renewal
Yearly / Annual Plan
Subscription renewal
Yearly / Annual Plan
Subscription renewal
Yearly / Annual Plan
Subscription renewal
Yearly / Annual Plan
Subscription renewal
Yearly / Annual Plan
Build your cancellation flow in minutes, no code
Design the exact screens customers see when they cancel. Ask why they're leaving, then show offers that change their mind.
Your team shouldn’t have to dig through spreadsheets to understand retention. Churn gives you a clean dashboard to manage tests, track offer performance, and identify what’s driving customer retention and revenue growth.
Of cancellations saved
35%
A reason-matched cancel flow keeps up to 30% of customers who try to leave.
Choose pause over cancel
25%
Choose pause over cancel
More profit from better retention
3x
Lifting retention by just 5% can grow profits up to 95%. (Bain & Company)
We deliver instant results
Once connected, you’ll see a significant drop in your churn rate.
“We tried building our own cancel flow internally and it was a mess. Churn.io had us up and running in a day. The Stripe integration just works. We're never shutting it off.”
“We were loosing like $12k/month to cancellations before Churn. Now we save about 30% of those customers automatically. Setup took maybe 20 minutes? Absolutley worth it 🙌”
“Churn.io helped us reduce churn more than we expected. The setup took very little time, and the team was there whenever we had questions. It’s rare to add a tool and see such a clear impact on revenue this quickly.”
“Finally a tool that actually proves its ROI. We can see exactly how much revenue Churn saved us each month. My CFO loves it lol. The cancel flow builder is super intuitive too”
“We were using a competitor before and the pricing was confusing, the UI felt outdated, and setting up flows was painful. Churn.io is the opposite of all that. Clean interface, easy setup, fair pricing. Migrated everything over in an afternoon”
How Churn works
A simple way to take control of the cancellation flow. Set up your offers, test different approaches, and use the results to reduce churn rate over time.
Connect your product
Add churn.io to your software and trigger the cancellation flow when a customer starts to leave. This gives you a clear point to step in before revenue is lost.
Build your offers
Create discounts, free months, plan changes, or any other offer that fits your retention strategy. You stay in control of what the customer sees and when.
Test and improve
Split traffic between different offers, compare performance, and learn what gets the best response. Stop relying on guesswork or one fixed approach.
Save revenue
Turn more cancellation attempts into retained customers. As results build over time, your cancellation flow becomes a stronger part of your retention strategy.
Frequently asked questions
Churn.io is churn reduction software for SaaS and subscription businesses. It shows a survey and targeted offers when a customer tries to cancel, so you save the customer and recover revenue you would have lost.
A cancellation flow is the set of screens a customer sees when they click cancel. Instead of losing them instantly, you ask why they are leaving and offer a reason to stay.
Churn intercepts cancellations with a short survey and a tailored offer, retains the customers it can, and shows you which offers and flows save the most revenue.
Any SaaS or subscription business on Stripe that wants to reduce churn at the point of cancellation. If your customers can cancel, Churn.io helps you save them.
Discounts, pauses, free months, trial extensions, plan changes, or a fully custom offer, matched to the reason each customer gives.
Yes. Match the widget and hosted page to your brand with custom colors, fonts, and logo. On Pro you can remove the 'Powered by Churn' badge and serve it from your own domain.
No. One snippet launches the in-app widget, or you can share a hosted cancel page with no code at all. Surveys and offers are built in a visual editor.
Most teams are live the same day. Connect Stripe, build your first flow, and add one snippet or share your hosted cancel page.
Yes, always. Churn gives customers a reason to stay, but anyone who still wants to leave can complete the cancellation in a click.
Building it yourself means engineering surveys, offer logic, Stripe actions, A/B testing, and analytics, then maintaining all of it forever. Churn.io gives you the whole stack in minutes, so your team ships retention instead of tooling.