Simple, transparent pricing
Start free and only pay more as your churn volume grows. No setup fees, no contracts, cancel anytime.
Our ready-made solution
Free plan
Free forever
Everything you need to launch your first cancellation flow.
1 active cancellation flow
In-app widget
Hosted cancel page
Exit surveys with reason capture
Targeted save offers
Retention analytics
A/B testing
Custom branding, no badge
Your own custom domain
Extra team seats
Pro plan
Starts from
For companies running retention at scale, with testing, branding, and room to grow.
Unlimited cancellation flows
In-app widget
Hosted cancel page
Exit surveys with reason capture
Targeted save offers
Retention analytics
A/B testing
Custom branding, no badge
Your own custom domain
Extra team seats
What’s included
Everything you need to catch cancellations, make the right offer, and learn what actually keeps customers.
Widget
Catch the cancel click right inside your app, then run the survey, offer, and save in one popup.
One-line install
Fires on the cancel button
Survey + offers in one flow
Fully responsive
Live preview
Page
A hosted cancel page to share or run on your own domain. No code, no app changes required.
Hosted cancel link
No app changes needed
Same flows as the widget
Custom domains
Server-side sessions
Custom design
Make the whole experience feel like your business. Your colors, fonts, logo, and copy, no designer needed.
Your colors, fonts, logo
Classic or minimal layouts
Live visual editor
Confetti options
Full personalization
A/B test
Pit offers and flows against each other, then let the data crown the version that saves the most.
2 to 5 variants per test
Auto-pick the winner
Custom traffic routing
Comprehensive data
Business hub
Support
Real people in your corner, from migration and onboarding to ongoing churn health audits whenever you need them.
Customer success manager
Migration support
Dedicated onboarding
Churn health audits
24/7 Email, chat & video support
“We were using a competitor before and the pricing was confusing, the UI felt outdated, and setting up flows was painful. Churn.io is the opposite of all that. Clean interface, easy setup, fair pricing. Migrated everything over in an afternoon”
Daniel
Founder
Keep your churn rate protected
Turn cancellations into saves and protect the revenue you already earned.
Pros of using
Save up to 30% of cancellations
Intercept cancel attempts with surveys and targeted offers that change minds.
Recover revenue automatically
Pauses, discounts, and free months retain subscribers with no engineering work.
Learn exactly why customers leave
Real-time reasons, save rate, and recovered revenue in one dashboard.
Test what actually works
A/B test offers and flows, then let the winner run.
Launch in minutes
One snippet or a hosted page, no developer project.
Cons of NOT using
Your cancel button leaks revenue
Every unmanaged cancellation is MRR gone with no second chance.
You never learn why
Without exit surveys, churn stays a mystery you can't fix.
Building in-house costs months
Surveys, offer logic, Stripe actions, A/B tests, and analytics to build and maintain.
Generic offers underperform
One-size save attempts convert far worse than reason-matched ones.
You're guessing, not measuring
With no testing, you never know which save works.
Frequently asked questions
Churn.io is churn reduction software for SaaS and subscription businesses. It shows a survey and targeted offers when a customer tries to cancel, so you save the customer and recover revenue you would have lost.
A cancellation flow is the set of screens a customer sees when they click cancel. Instead of losing them instantly, you ask why they are leaving and offer a reason to stay.
Churn intercepts cancellations with a short survey and a tailored offer, retains the customers it can, and shows you which offers and flows save the most revenue.
Any SaaS or subscription business on Stripe that wants to reduce churn at the point of cancellation. If your customers can cancel, Churn.io helps you save them.
Discounts, pauses, free months, trial extensions, plan changes, or a fully custom offer, matched to the reason each customer gives.
Yes. Match the widget and hosted page to your brand with custom colors, fonts, and logo. On Pro you can remove the 'Powered by Churn' badge and serve it from your own domain.
No. One snippet launches the in-app widget, or you can share a hosted cancel page with no code at all. Surveys and offers are built in a visual editor.
Most teams are live the same day. Connect Stripe, build your first flow, and add one snippet or share your hosted cancel page.
Yes, always. Churn gives customers a reason to stay, but anyone who still wants to leave can complete the cancellation in a click.
Building it yourself means engineering surveys, offer logic, Stripe actions, A/B testing, and analytics, then maintaining all of it forever. Churn.io gives you the whole stack in minutes, so your team ships retention instead of tooling.